FAQ'S

How long will it take for my order to arrive?

We try our best to get your order to you as quickly as possible. Our current processing time is 1-5 days.

What if my pet is in between sizes?

We recommend sizing up. It is always better to have a little extra room, you can always fold over your bandana to shorten it and tying it once before snapping to secure

Could you make my pet a custom size?

If you have a question about a custom order. Email us at: loicbydesign@gmail.com. We will be happy to help.

Do you accept returns?

We currently do not accept returns, as all items are handmade specially for your pet. If you have an issue with your order please contact us within 48hrs of receiving your order.

How will I know when my order ships/or when it will arrive?

You will receive a shipping confirmation in your email, with tracking information.